State-of-the-Art of Hospital and Physician/Physician Group Public Reports
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چکیده
............................................................................................................................................3 Introduction......................................................................................................................................4 Background.......................................................................................................................................4 Engaging Consumers.......................................................................................................................5 Methodology.....................................................................................................................................5 Overview of Hospital and Physician/Physician Group Public Reports ....................................6 Geographic Availability........................................................................................................7 Categories of Information Found on Public Reports...................................................................8 Hospital Public Reports..................................................................................................................8 Hospital Structural Measures..............................................................................................................9 Hospital Outcome Measures.............................................................................................................10 Hospital Process Measures................................................................................................................11 Hospital Cost or Charge Information................................................................................................11 Hospital Patient Experience of Care Measures.................................................................................12 Other Types of Hospital Performance Measures.......................................................................12 Physician/Physician Group Public Reports.................................................................................13 Physician/Physician Group Process Measures..................................................................................13 Physician/Physician Group Outcome Measures................................................................................14 Physician/Physician Group Structural Measures...............................................................................14 Physician/Physician Group Patient Experience of Care Measures....................................................15 Physician/Physician Group Cost or Charge Information...................................................................15 How Hospital and Physician/Physician Group Performance Information is Conveyed.........15 Standardization of Performance Information Frameworks...............................................................15 Techniques and Tools to Engage Consumers: The Use of Customizable Search and Comparative Presentation............................................................................................16 How Performance Information is Conveyed.....................................................................................16 Benchmarks.......................................................................................................................................18 Decision Support...............................................................................................................................18 Discussion .....................................................................................................................................18 References .....................................................................................................................................21 Figures ..............................................................................................................................22
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